The terms governing use of our website and services
Last updated: March 2026
By accessing and using the KSM Plumbing and Gas website, you accept and agree to be bound by the terms and provision of this agreement.
Permission is granted to temporarily use the KSM Plumbing and Gas website for personal, non-commercial use only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials, use the materials for any commercial purpose, attempt to reverse engineer any software contained on the website, or transfer the materials to another person or entity.
Any quotes provided through our website are estimates only and may vary based on the actual work required. Final pricing will be confirmed after our plumber assesses the job on-site. We aim to provide accurate and competitive quotes, but reserve the right to adjust pricing based on unforeseen circumstances discovered during the work.
Our services are provided across South-East Melbourne and Gippsland regions. Service availability may vary, and we reserve the right to decline service to areas outside our operational coverage.
For emergency plumbing calls, we aim to respond as quickly as possible. Response times may vary based on demand, location, and availability. Emergency services may incur additional charges outside of standard business hours.
We stand behind our workmanship with a satisfaction guarantee. Specific warranties on parts and materials vary by manufacturer. Please discuss warranty details with us when booking your service.
Payment is due upon completion of services unless other arrangements have been agreed upon. We accept various payment methods including cash, bank transfer, and credit/debit cards.
KSM Plumbing and Gas shall not be held liable for any damages arising out of the use or inability to use the materials on this website or our services, even if we have been notified of the possibility of such damages.
If you have any questions about these Terms of Service, please contact us: